Privacy policy

4Clarity operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). 4Clarity is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with our Services:

  • Contact details such as name, billing address, shipping address, phone number, and email address
  • Financial information such as payment details, transaction information, and payment confirmation
  • Account information such as username, password, and preferences
  • Transaction information such as purchased, returned, or viewed items
  • Communications including customer support messages
  • Device information such as IP address, browser type, and network connection
  • Usage information such as how you interact with our website

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies, analytics tools, and your device
  • From service providers such as payment processors and shipping companies
  • From third-party partners and marketing platforms

How We Use Your Personal Information

We use your personal information to operate, improve, and provide our Services, including:

  • Processing and fulfilling orders
  • Arranging shipping and delivery
  • Managing payments and refunds
  • Providing customer support
  • Sending order updates and notifications
  • Improving website performance and user experience
  • Marketing and advertising our products
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.

Security and Retention

We take reasonable security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Request a copy of your personal data
  • Opt out of marketing communications

You may exercise these rights by contacting us using the details below.